The page provides help with the most common questions of our customers. If you cannot find what you are looking for, please contact our customer service team at firstname.lastname@example.org.
1- How long is the warranty period of the products?
It varies between 2-7 years. The warranty period is stated on the description of each product.
2- Is there anything else I need to do while waiting for the product to come to me after I make the payment with the transfer or credit card?
There is nothing to deal with after ordering. Customs, tax, cargo etc. All costs belong to us. You can only receive product.
3- What do I need to do if the product is damaged in the post?
The products are carefully and thoroughly packed in our factory. If the product still appears to be damaged, you must provide the cargo company with a record. The shipping company will pay you, and we will resend the damaged product to you.
4- When shall I expect to receive my order?
When you order the product from Limbaled.com and pay by bank transfer or credit card, we ship the product on the same day and if there is no unusual situation at customs or transportation company, we have 4 days product delivery guarantee to Europe and America.
We work under contract with TNT, DHL, FEDEX.
5- Do you make any discount for high quantity orders?
Please send an e-mail to email@example.com for high volume orders. Our marketing department will contact you quickly.
6- Can you supply a relevant product that is not on your website?
If you send us the project, quantity and details of the product, we can make a special work and offer you a price quote.
7- Are the products sold in Limbaled durable?
Each product is supplied with a description of the IP values and protection classes.
- IP 20 0 DEGREE (WITHOUT PROTECTION)
- IP 44 4 DEGREE (PROTECTED JUMPING WATER)
- IP 65 5 DEGREE (PROTECTED AGAINST WATER SPRAY)
- IP 66 6 DEGREE (PROTECTED AGAINST HIGH SEA WAVES)
- IP 67 7 DEGREE (PROTECTED AGAINST THE IMPACTS OF DIVING IN WATER)
- IP 68 (DUST AND WATERPROOF UNDER THE SPECIFIED PRESSURE, TEMPERATURE VALUES)